Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE

Terms and Conditions

Welcome to Sentinelle card . Your agreement to all of the terms and conditions of this agreement ("Agreement") is required before you may use the Website. Your agreement is also required before we grant you authorized access to the services and products ("Content") offered in, on or through the Website. If you do not agree to the terms and conditions set forth below, you will not be permitted to access our site or view, purchase or otherwise use any Content available on, on or through the Website.

IT IS VERY IMPORTANT THAT YOU READ THIS AGREEMENT IN ITS ENTIRETY BECAUSE BY MAKING A PURCHASE OR SUBSCRIBING, YOU EXPRESSLY SIGNIFY YOUR AGREEMENT TO ALL OF THE FOLLOWING TERMS, CONDITIONS AND OTHER PROVISIONS SET FORTH IN THIS AGREEMENT, INCLUDING IMPORTANT LIMITATIONS REGARDING “PROHIBITED LOCATIONS” FROM WHICH YOU MAY NOT ACCESS THE WEBSITE, OBTAIN COPIES OF THE CONTENT, OR USE ANY OF OUR SERVICES.

Parties to this Agreement and Counterparty

The parties to this Agreement ("Agreement") are You ("You", sometimes referred to as the "Customer" or "Subscriber" to the Website www.sentinellecard.com ) and the Owner. In this Agreement, the terms "we", "us", and "our" are used interchangeably to refer to the Website and its operators. By further accessing the Website or the materials available on or in association with the Website, and for any other valuable consideration the sufficiency of which is acknowledged by you. You hereby agree to be bound by all of the terms and conditions set forth in this Agreement.

Preamble

Subscriber/customer data is for internal use only and will be treated confidentially.

All transactions are SSL encrypted.

The subscriber/customer's credit card will be charged immediately after purchase.

After purchase, the subscriber/customer will receive an email notification including payment details.

The contract is concluded between the Subscriber/Customer and the store upon placing the order.

All orders will be processed as soon as possible.

All questions will be answered within two (2) business days.

We recommend that you print the transaction data and terms and conditions and keep them in an easily accessible place.

Prohibited to persons under the legal age in their respective country.

Definitions

“Member” or “Membership” means the Subscriber or user of a valid username and password for the Site during the term of the Membership.

“Customer” means an individual who makes a one-time purchase, without creating a membership account.

We mean any of the companies billing the Subscriber/Customer, including any additional billing companies we use or any changes thereto.

“Site” means the website on which the Subscriber/Customer purchases either a product or a membership with a username and password in order to access the Site and its products and obtain the benefits of the Membership.

“Subscriber” means the user of the Site’s services and holder of a valid username and password for the Site.

“Access Rights” means the combination of a unique username and password used to access a Site. An Access Right is a license to use a Site for a specified period of time.

“Bookmark” means a URL placed in a temporary file on Subscriber’s browser so that Subscriber can return to that page at a later date without having to enter his or her username and password.

Description of Services

The Site offers significant discounts on a variety of products. Purchases at discounted prices on the Site are possible only if You are a Member of the Site. This Site is reserved for private customers.

The site, however, offers the same variety of products for all customers at the regular, non-discounted price. You will not need an account or subscription to purchase products at the regular price.

How to buy

As a customer, you make your purchase of the product directly on our website. Once the order is completed, you will receive an order confirmation by email, and you will receive another email once we have shipped your order.

About the prices

The prices shown on the site are customer prices. The prices we compare ours to are the indicative market prices that are used in other stores and on other websites.

Our company operates the Website with delivery to many countries. Due to climate-related needs or the application of mandatory laws (e.g. VAT or regarding official mandatory periods for end-of-season sales), the Products sold and their prices may vary from country to country.

All purchases over $100 will be subject to additional verification and security measures such as 3Ds Secure protocol.

Billing

The Website may appear on the Subscriber/Customer's credit card, bank statement or telephone bill for all applicable charges. If multiple sites are linked using a payment method, the Subscriber/Customer's statements will list each individual purchase comprising the transaction. The Website may include other information on the Subscriber/Customer's statements based on the credit card association, telephone regulations, NACHA and any other mandated rules and regulations.

As a Member, your membership is automatically deducted at the end of the initial period selected or thereafter, for a similar period and for a similar or lesser amount, unless a cancellation notice is received by the Subscriber Website. If You no longer wish to be a Member, You may terminate Your Membership at any time by logging into Your account and then completing the membership withdrawal form on the Support page. You may also cancel your membership in writing by sending an email directly to our support.

As a Customer, you alone will be deducted from the product(s) purchased, no other charges will apply unless clearly stated on the payment page.

Payment / Fees

The Site may have periodic subscription fees at the time of initial subscription registration. Member is responsible for such fees in accordance with the terms and conditions of this Site.

Delivery

Orders will be delivered by courier or local postal service, all with a tracking number. Expected delivery time is 10-15 days depending on location. We take full responsibility for the products purchased until they have been delivered.

Agreed method of communication

The Website and Subscriber/Customer agree that a transaction receipt will be provided via the email provided upon initial registration (for Subscriber) or direct purchase of a product (for Customer).

Electronic communication

Subscriber agrees and accepts that all membership-related information (e.g., payment authorizations, invoices, password or payment method changes, confirmation messages, notices) will be in electronic form only, such as via email to the email address provided during registration.

product return

RETURN OF PRODUCTS

If you wish to return one or more purchased products, you must inform us at the EMAIL ADDRESS: infosentinellecard@gmail.com

In the case of sealed goods which cannot be returned for reasons of health protection or hygiene, the right of withdrawal ceases if the goods are unsealed after delivery.

Product return conditions

Any depreciation in value related to the use of the product that is inappropriate or different from the intended use and function is the responsibility of the customer. In other words, you can try the product in the same way as you would in a physical point of sale. However, if you damage the product due to misuse or negligence and request a refund, you may receive only a small part or no part of the purchase price if you return it, depending on the commercial value of the product(s) in question and the nature of the given incident.

Refunds are issued in the same format as the original payment method. We reserve the right to withhold your refund until we have received the products that are to be returned. If you wish to cancel your purchase, send your product(s) to:

RETURN ADDRESS;

57 rue des Bordages Quebec G1C 6J6 QUEBEC CANADA expedite the return process, please include a copy of your order confirmation along with the product(s) you are returning. If you no longer have your order confirmation, you may also include the email address used when placing the order or the order number itself.

Refunds

Refunds for recurring purchases or charges may be requested by contacting customer service. No refunds or credits will be issued for partially used subscriptions. Cancellation of any future recurring billing may be requested in accordance with Section 11 - Cancellation. The Website reserves the right to issue a refund or credit applicable to purchases made on the Site at its discretion. The decision to refund any charges does not imply an obligation to issue any additional future refunds. If a refund is issued by us for any reason, it will be credited only to the payment method used for the initial transaction. The Company will not issue refunds by cash, check, money transfer or any other means of payment. The refund will be processed immediately by us, depending on the payment method used in the initial transaction, it may take 3-5 business days for the funds to be deposited.

Cardholder Disputes/Charges

All chargebacks are thoroughly investigated and may prevent future purchases from us given the circumstances. Fraud claims may result in us contacting the subscriber/customer's issuer to protect you and prevent future fraudulent charges on your card.

Your right to complain

We offer the standard statutory complaint procedure, which is valid for 24 months after delivery. This means that you can have your product repaired, exchanged, get your money back or receive a price reduction, depending on the situation in question. Your complaint must be valid, meaning that the defects cannot result from improper use of the product or destructive behavior. Please note that for products with a limited lifespan, your right to complain is limited accordingly.

HOW LONG DO I HAVE TO FILE A COMPLAINT?

Contact us as soon as you notice an error or missing parts on and for a product that was purchased on the Site. This must happen as soon as possible or within a reasonable time from the moment you notice that there is a problem with the product. File the complaint via the support page or by contacting our customer service directly by phone.

COMPLAINTS

If you wish to complain about your purchase, please send the complaint to our customer service either by calling them.

Membership; Authorization to use

Subscribers to the Site are granted a single access right to access the service and/or products located on this Site. These access rights are granted for the exclusive use of a Subscriber. All memberships are provided for personal use and shall not be used for any commercial purpose or by any other third party. Commercial use of the Site or any product/service found therein is strictly prohibited unless authorized by the Site. No material from the Site may be transferred to any other person or entity, whether commercial or non-commercial. No material from the Site may be distributed through peer-to-peer networks or any other file sharing platform. Furthermore, the Materials may not be modified or altered. The Materials may not be publicly displayed or used for rental, sale, or exhibition. The Materials extend to any copyright, trademark, or other proprietary notices thereof. Our company and the Site reserve the right to terminate Subscriber's access rights at any time for any violation of the terms of this Agreement. In the event of any breach of the terms, Subscriber shall be required to immediately destroy any information or materials printed, downloaded or otherwise copied from the Site.

Membership; Transfer of access rights

Access to the Site is through a combination of a user name and password. Subscribers may not assign their access rights to any other person and are required to keep their access rights strictly confidential. We will not disclose passwords for any reason to anyone other than the subscriber, unless expressly required by law or court order. Unauthorized access to the Site is a violation of this Agreement. Subscriber acknowledges that the owner of the Site may track each Subscriber's entry to the Site using special software. In the event of a breach of security, theft or loss of access rights, or unauthorized disclosure of access rights information, Subscriber must immediately notify us or the Site. Subscriber will remain liable for unauthorized use of the service until we or the Site are notified of the breach of security by email or telephone.

Additional Terms and Conditions

The Site may have additional Terms and Conditions that are an integral part of their offering to the Subscriber/Customer and are in addition to these Terms and Conditions. The terms and conditions listed on the Site shall not in any way invalidate the terms and conditions listed herein. This Agreement shall be interpreted and applied in accordance with the laws of “Canada” applicable to contracts negotiated, executed and fully performed in said country. Disputes arising hereunder shall be settled in “Canada”.

Divisibility

If any provision of this Agreement is held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, such provision will be deemed written, construed and enforced as so limited.

Notice

Notices from the Site to Subscribers/Customers may be given by means of electronic messages through the Site, a general posting on the Site, or conventional mail. Subscriber/Customer notices may be given by electronic messages, conventional mail, telephone, unless otherwise specified in the Agreement. All questions, complaints, or notices regarding the Site should be directed to us. Any cancellation of service to a Site should also be directed to us.

DISCLAIMER

USER UNDERSTANDS THAT WE CANNOT AND DO NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MAY EXHIBIT CONTAMINATING OR DESTRUCTIVE PROPERTIES. USER IS RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY SUBSCRIBER'S/CUSTOMER'S PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE SITE FOR THE RECONSTRUCTION OF ANY LOST DATA. OUR COMPANY ASSUMES NO RESPONSIBILITY OR RISK FOR SUBSCRIBER/CUSTOMER'S USE OF THE INTERNET. USERS' USE OF THE SITE IS AT THEIR OWN RISK. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. OUR COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. OUR COMPANY DOES NOT WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OUR COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE CONTENT IN TERMS OF THEIR ACCURACY, RELIABILITY, OR OTHERWISE. THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. USER, NOT US, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION FOR ANY LOSS OR DAMAGE THAT RESULTS FROM THE USE OF THE SITE OR ITS CONTENT. OUR COMPANY DOES NOT WARRANT THAT SUBSCRIBER/CUSTOMER'S USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. OUR COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE APPROPRIATENESS OR AUTHORIZATION OF THE CONTENT FOR USE IN ANY COUNTRY, STATE, PROVINCE, COUNTY OR OTHER JURISDICTION. IF SUBSCRIBER/CUSTOMER CHOOSES TO ACCESS THE SITE, SUBSCRIBER/CUSTOMER DOES SO AT HIS/HER OWN INITIATIVE AND RISK AND IS RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS.

Membership; Subscription Fees and Communication with Users

The then-current membership fee, which will appear on Subscriber's credit card bill, will be charged to Subscriber's account based on Subscriber's chosen payment method. "OPT-IN AND USER COMMUNICATION" - Subscriber expressly and specifically acknowledges and agrees that Subscriber's email address or other means of communication may be used to send Subscriber offers, information, or other commercial emails or other means of communication. Specifically, certain offers may be presented to Subscriber through email campaigns or other means of communication with the ability to express Subscriber's preference by clicking or typing "accept" (or "yes") or "decline" (or "no"). By selecting or clicking “accept” or “yes”, the Subscriber indicates that he/she “OPTS” for this offer and thus accepts that the Subscriber’s personal information, including his/her email address and data, may be used for this purpose or disclosed to third parties.

Sponsors, Advertisers and Third Parties

The Site may provide links to sponsor, advertiser, or other third-party websites that are not owned or controlled by us. Inclusion of, linking to, or permitting the use or installation of any third-party sites, applications, software, content, or advertising does not imply approval or endorsement by us. Our company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third parties. By accessing or using the Site, you agree to release our company from any and all liability arising from your use of any third-party website, content, service, or software accessible through the Site. Your communications or transactions with, or participation in promotions of, sponsors, advertisers, or other third parties found on the Site are solely between You and such third parties. You agree that we are not responsible for any loss or damage of any sort incurred as a result of any dealings with, or as a result of their presence on the Site, such sponsors, third parties or advertisements.